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| - Very nice, very professional, VERY expensive.
I had George Brazil come look at a malfunctioning AC unit. I was able to get an appointment the day after I called. The technician showed up on time and was extremely nice and professional. (He also seemed very knowledgeable.) After examining my unit, it appeared that the blower motor and capacitors were going bad. He estimated about $1200 to replace the motor and capacitors. However, because the unit was still operational (it simply had inconsistent fan speed and an occasional burning smell), he suggested I wait a bit and see what happens.
I am a fairly handy person and these parts are among the easiest to replace on an AC unit, so after the technician left (spending over an hour with me on a $40 service call, which was nice), I decided to look to see what the cost would be to replace the parts myself. I was shocked to find that I could buy a new motor, motor mount, and two capacitors for $170 from a local supply store. Taking all precautions (disconnecting electricity, discharging capacitors), I replaced everything myself in just under an hour. The unit is working great, and I've saved over $1000.
So while I appreciate the time and attention that the tech from George Brazil spent on my issue, it is clear that they are subsidizing this by charging an outrageous amount for parts and labor.
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