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  • I came back to buy a new Mustang from these guys. I dealt with Jerry Lynch in Internet. He had the car parked up front when I came in. I was shocked at how much he knew about the features on the car. He was explaining things with confidence like he had been working at the factory. I really appreciated that. I was not able to finalize the deal immediately because of a minor credit issue which took a few days to get resolved. Jerry stayed in touch the entire time and was accommodating once I was ready. The sales managers (I know one was Lance and I forgot the other guys name, both were really nice though) provided an accurate idea of interest rate. When I arrived in finance, they were able to get a firm approval on my loan before leaving, and even told me the bank name, interest rate, etc. Within days, I was able to log in to the bank website and view my account (yes days, no endless weeks of worrying about financing here). Overall, I am extremely happy. I got exactly the car I wanted, at the price I wanted and I did not feel that shady shit was going on. I found everyone I dealt with to be extremely honest and forthright in their dealings. This is the second car I have bought from Chapman Ford and I will definitely come back. They represent car dealers and Ford in a whole different light. As a side note, I see people complain about spot-deliveries or loans not going through. Come on people, I am not a perfect credit score master either, but how can you expect a bank to give you a loan with no or minimal down and less than stellar credit? Take some responsibility for your own situation and buy a vehicle when you have the cash to make a downpayment, and once you have resolved your debts. Don't blame the dealer when your loan doesn't go through. Be smart, and don't take the vehicle until they have final loan approval. Bravo's to the team here and I will be back when I am ready for another vehicle.
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