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  • I haven't been here in several years and I thought it the food here was delicious then, but they seem to have been slacking on both the quality of their food and especially their service. I normally don't care if a restaurant doesn't allow substitutions, but this place doesn't even allow substitutions for allergies. Even El Bulli takes allergies into consideration. If you're in Gilbert, Arizona, you need to be flexible with your menu. I'm sorry. A friend in our party got the apparently common blasé lecture from the waitress about the aforementioned "policy" when I was last here. I understand that the "no substitutions" policy is sometimes necessary for places with a high-volume turnover in order to keep the kitchen efficient, but please, the line-cook isn't going to lose sleep over leaving the mushrooms out of a dish or whatever. I ordered the "Kasseri Chicken" dish and it was fairly bland and not nearly what I remembered this place being regards flavors. Each person in our group agreed that the food was just "adequate". I used to quite like this place, so I don't understand what has happened in the last year or so. Less "off-nights" and more "on-nights", please.
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