My family sadly will no longer be coming to this bakery. I have ordered from them every holiday and no longer will. Their baked goods are delicious but their employees are extremely rude. My husband ordered our usual Christmas treats but later thought he told them to have it ready new years eve instead of Christmas eve, for our family Christmas party. He called today to confirm if the order was in for tomorrow and the employee basically told him too bad, she wasn't going to look through the orders to find out. She of course was more rude on the phone. My husband was very angry when he got off the phone, so I called Romanellis bakery on Dunlap. They were very friendly and nice to me on the phone and we will be using them for now on. My husband's family is large, Italian, and new yorkers so we buy a lot from NY bakery but they just lost our service. I'll be telling all of my family about my bad experience (im sure theyll ask where the different food came from) and will never recommend them to anyone.