We have been to this restaurant a dozen times and loved it. This was our first visit to the Westlake location. It will unfortunately be a long time before we return. Our server Melissa was incredible. The cooks could not figure out how to serve the meat. Everything they brought out was so well done it was like eating a puck and after multiple complaints they brought out meat not at all well done. It wasn't even cooked in the slightest. I mean it was rarer than rare.