Wanted to give this place a try since it was so close to the house... but a friend of mine said "DON'T DO IT... used there app to order and pay (so it'd be quicker)... but ended up waiting 1 hr for 3 pizzas". Must of been a fluke I thought. So I downloaded the app, ordered/paid online around 4:45 (pick up time 5:30) with an awesome message that said "your pizza's will be made but won't go into the oven until you check in with us, so make sure to check-in with us"... so awesome, how convenient. NOPE!! Got to BLAZE around 5:25...CHECKED IN WITH CASHIER RIGHT AWAY. 15 mins went by... then 30 mins went by... (20 walk-in orders have already been filled and out the door)... so I spoke to the register (same person i checked in with) and kindly asked about how much longer (first time there, didn't know if this was the normal wait time) and she asks me if I checked in... I said yes 30 minutes ago, so she turns around and sees my pies are still chillin on their wait racks, just hanging out, raw, uncooked... 40 minutes after checking in for a quick in and out... I finally get my pizza's. I guess it wasn't a fluke... will stick with Papa Murphys and PIEology!!