We drove over for Christmas dinner tonight and were very disappointed with the Blue Coyote Cafe. We arrived at 7:00 PM and were quoted a 45 minute wait which actually was 25 minutes. The service was extremely slow from our server and we had to ask his assistant for our coffee and soda 20 minutes after ordering. We drove down from Shea because the web site listed a holiday dinner. After we were seated our server informed us it was sold out. Had the hostess indicated this 30 minutes earlier we would have tried another restaurant. The Asian woman assisting our male server at table 20 was helpful and brought us refills. Our server checked back with us 30 minutes after delivering our food which was worthless. We were angry by then because our food was cold when we received it from the kitchen. My steak was good and warm but the butter served on it never melted because it wasn't hot. My baked potato and asparagus were cold and wouldn't melt butter. My wife's burger was also served cold. For such a beautiful facility this is a disappointing experience. We saw others that were equally disappointed and returned their food but a lot of the bad experience seemed to revolve around our Asian server who would disappear for long periods. We waited 20 minutes to get our check at the end and were forced to ask another server for assistance as ours was MIA. The meal took an hour and a half and we weren't lingering over our food because we couldn't wait to get out. We definitely won't be back!