Negatives:
1. Nearby seating is very limited and there are no highchairs available for children
2. Servers are not very aware of ingredients for allergies (if your allergy is severe you may need to be ask a lot of questions)
My Experience:
When I first went by on a Tuesday around 2:30pm there was a very long line. I decided to come back before we left. I came back at 4:35ish just when live music was starting in the conservatory and the fountains were playing. There was a small line for the gelato and pastries and no line for the crepes. There were lots of pastries available and all of the gelato containers had some in them with a few less than 20% left.
The crepe took about 10 minutes to be prepared. I got a savory crepe that I customized (because of an allergy to tomatoes and peppers) to include chicken, basil, pesto sauce, mushrooms. (I also mentioned that I wanted mozzarella but I didn't receive any) The servers went over my order and the two of them seemed to be discussing whether or not to charge me for an extra ingredient... one seemed to say no that would be the same as a regular order and the total was $12.95 with tax. I added a $1 tip to make it $13.95.
My buckwheat crepe was delicious and had a creamy pesto sauce (that I want to try to recreate), the chicken was spiced and my crepe was filled with chicken, tons of basil, and lots of mushrooms. The only downside was that I could tell that there were red spices in the pesto and on the chicken... which normally indicates red peppers of some kind, which I did tell the preparer I was allergic to, but wasn't pushy about. (I am not deathly allergic it just causes my eczema the flare significantly which causes me a lot of pain. And the pesto was soo good it is kinda worth it...)
All of the small tables were in use but there was a large table and I asked a man for a chair he wasn't using, my 14 month old stood on the chair next to me and ate pieces I cut off for her, she thoroughly-enjoyed the crepe too. We left very satisfied... and had no room left for a pastry... which I decided to save for our next trip but I am regretting.... I want one very badly right now....