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| - I've given this Popeyes more than just a few tries and each and every time I'm beyond disappointed. Although the food is usually good (if you can get anything you actually ordered) the service is beyond terrible/ rude. Not only do the staff mess up on every order, taking over an hour to get through the drive thru, they screw you up intentionally while laughing to the the other employees.
The first time I came to this Popeyes I asked for extra BBQ sauce and extra honey over three times. When I looked in my bag I realized she gave me some weird spicy sauce instead of BBQ and ketchup packets instead of honey packets. She tried completely sabotaging my meal!!
The second time I come, over an hour and a half before closing, they say they're out of chicken tenders. I had already been in line for OVER 30 MINUTES already just to be told they were out of food, then proceeded to be stuck in line FOR NOTHING for another 45 plus minutes. The entire time the kid (michael Robinson) was mocking me through the window. When I got to the window I asked "if you can't make any more food, then what's taking 20+ minutes for each car at the window?! Makes no sense". They're doing it on purpose!
Third time I come to Popeyes, they only have spicy tenders (imagine that) so I try those. I see the same girl packing my food who was involved in the first incident, when I get home I realize she gave me green beans instead of mashed potatoes. Seriously on purpose again! Ruined my night once again. I should have gone back and gotten what I ordered but who wants to go out again and wait in another hour long line.?!? Oh and same day I ordered a Dr Pepper with my meal, after I already pay they tell me the Dr Pepper is gone. (Probably just too lazy to fill the machine)
Today I go to Popeyes again but I decide to go in and make sure my order comes out correct. Out of Dr Pepper once again, when the one and only nice/ good employee there told a coworker to change the Dr Pepper, he whispered under his breath to "shut up". She then proceeded to tell me Dr Pepper was gone.. The same kid who was in the second incident (Michael Robinson) was taking orders in drive thru and he's laughing telling the coworkers the customer ordered half and half with blackened and mild but to give him all spicy. The girl boxing the food tells him no, stop doing that (obviously he does this often) and to stop "fucking with the orders". He then proceeds to tell them "no no he ordered all spicy" (he didn't). And I'm sure that customer was very disappointed when he got home and had all spicy chicken when he wanted mild and blackened!!! He thinks it's funny I really don't understand. SO irritating. The place was DISGUSTINGLY DIRTY as well. While eating my food there was a hair in/on my chicken. These workers are so crazy they probably put hair in people's food just for the hell of it. I'm never going to Popeyes again. These people should be fired/ sued.
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