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  • I used to LOVE Panera and I still do have a fondness for it, though I'm growing out of it. This is mostly because I'm evolving in my tastes and a little more into the local and independent scene now. That said, I do, every once in awhile, need a Panera salad, soup or bagel; who doesn't crave those cinnamon crunch bagels?! This is probably the worst Panera I've stepped foot in for a few reasons. Being that the place is new, you'd expect some things to be a little off, but not really in such a corporate chain situation should you ever run into too many discrepancies. Problem 1: The food. I'm currently in the midst of a mushroom obsession. If there are mushrooms on or in it, I'm likely to be drawn to it. I got some crazy spinach mushroom salad right around when they opened and the salad was new on the menu. It was probably one of the most repulsive food items I've had in my life. The mushrooms were overcooked and gelled and the dressing was, for lack of a better word, gross. Problem 2: When I was picking up previously mentioned salad, it wasn't packaged to-go like I requested, which wasn't that big of a deal. What was a big deal in this mix up was the way the man (I'm guessing a manager) that was running food with the other employees reacted. He was yelling and causing a ruckus that not only embarrassed the employees, but revealed how inefficient everything really was. Problem 3: The layout of the store. The queue to order things is obstructed by a large pillar in the middle of the restaurant that blocks view of most of the menu and the cashiers. You can't really see the menu until you're called up to order, which is simply poor planning and more than a little irritating for someone who is indecisive and hates to feel pressured (but also hates to make people wait). This is, overall, one of the most unnecessarily difficult establishments I've ever visited and aside from the disastrous salad experience, I've only gone back once for some chicken noodle soup in a moment of desperation.
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