It's not common for me to go out for boba, and unfortunately this place made me not want to ever again...the whole experience from walking in was terrible, after ordering simple milk tea and a spam masubi it was very obvious that the employees here must have been hired from the video gaming center next door because all they did was goof around and hang out with friends coming into the store, they cared more for themselves and what food they would be eating rather than the orders the customers placed, it's not really fun watching as they walk around the entire store 2 separate times guessing which person had MY order, what's the point in giving out numbers you don't make use of them? If I had a suggestion to the managers... WATCH YOUR CAMERAS! Not only do the employees goof around while making orders, curse up a storm behind the counter and hang out with their friends on the job I overheard them tell a customer "we get a lot of spam masubi orders and they take a long time to come out" which is a plain lie! Anyone with half a brain could make a spam masubi in 5 minutes or less, the masubi we ordered wasn't even wrapped all the way and fell apart with every piece, I would never come to this location again unless they decided to hire a whole new staff that actually took their jobs seriously...