I own a customized pickup with a $15,000 paint job and this is one of the few full hand car washes I will go to. The staff doesn't have to sweet and engaging, they just have to do a good job and on average, I'm satisfied with the service I get for my money. It's not as good as if I did it, but then I don't expect them to spend four hours cleaning and detailing my truck. The hand wash is more than sufficient to get the daily driving dust and dirt off and the drying crews are used to me grabbing a towel and wiping down a door panel or hood to get some water spots that are occasionally missed. Their pre-pay deals are the best of any car wash coupons I've had. My only complaint is they need to be open a little later during the week, or at least one day till 6:30 p.m. If you're looking for absolute perfection, do it yourself or pay a detailer several hundred dollars for the privilege. If you're looking for decent car wash and good value for your bucks, this is the only car wash in town for both.