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| - I have been to Humble Pie three times now. The first time was take out pizza, and I was helped promptly upon arriving at the restaurant. I was not very impressed with the pizza, although I came back to dine in to give it another chance. My boyfriend and I ate at the bar. I enjoyed the toasted ravioli appetizer, and the Schreiner's Italian Sausage was average. There are so many other pizza places in the area that make a better pizza with high quality ingredients. My third visit; however, was the worst restaurant experience I have ever had.
I went in on a Friday after work for happy hour with 6 co-workers. All but one drink came out in a timely manner, although 3 waters took quite some time. Our food arrived and we were missing one appetizer and two pizzas. I spoke to our server to inform him we were missing some items, including the water and drink. He said we only ordered one of the two missing pizzas and I assured him we had ordered two. Everything except the second pizza arrived. When we asked for it, our server's comment hinted at disbelief as if we ate it and lied! At the end of dinner, we still had not received the pizza. We ordered 2 to go orders and one dessert. The to go orders came out in regular dishes, we asked for them to go and asked for the dessert and the elusive pizza. We received the to go dinners, but no pizza or dessert. When one person asked for the check, our server made a comment in a rude tone about how she probably wants to pay for her portion out of all 7 and asked if she knew what she ordered. At that point we asked a food runner for a manager and our server was brought over. We insisted to talk to a manager. The manager finally came to our table, apologized profusely, took off the pizza and dessert from our bill, and made sure we had all items requested. He also was kind enough to give us coupons for a free pizza when we spend a minimum of $20!
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