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  • The service here gets worse every time. We stop for fast food about once a month, usually when we are in a rush to be somewhere. Arby's has recently become my "go to" fast food spot, on account of the selection. Honestly, most of the sandwiches I get do not feel like fast food. On this stop, it occurred to me that, every time we come to this Arby's (about once every 2 months), something happens that leaves us sitting in the car for 5+ minutes waiting for our food. They may as well close the drive through option at that point. While I do not expect the attendants to be the standard of professionalism, they do some ignorant things, like take the money before mentioning the "5-8 minute wait" and rush me while ordering. Also, be aware that the speaker box faces Durango, so it can be difficult to hear clearly, even when the attendant does attempt to speak properly. On this particular stop, the wait ended with a bag stuffed with napkins, 2 fresh sandwiches and rock hard, cold fries... I imagine that even your typical stoner drive through attendant would think the heat up some fresh fries after initiating the unexplained waiting period. Do not stop at this Arby's if you want to be in and out or if you want a constantly prepared meal. We have not eaten inside, but I would guess that the tables are sticky and none of the salt shakers are full.
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