I dread car dealers for service. I almost never think I am getting a good deal and I always think I am a second class citizen.
That is, until now. Acura of Las Vegas is a class act. Their service advisors are friendly and they always will give me the coupon price if they have a coupon covering the service. They also informed me when we were a few hundred miles before our factory warranty ended so they could do certain services without cost to us. Their waiting room provides snacks such as bagels, donuts, a variety of soda and hot beverages, televisions and magazines. They always remember to wash the exterior of the car.
So far I have never had a bad experience at Acura of Las Vegas. Other dealer service departments could benefit from copying this excellent team.