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  • One star only because you can't give zero stars. Caution! I had a terrible experience here! I used this service because I am visiting my parents on vacation. I sell on Etsy, and had two orders I wanted to mail so I could enjoy my time off. I sent them the first day I arrived, and spent my ENTIRE vacation dealing with the mistake made by the women who work here. My two separate packages were sent to the same address. An attempt to reroute the one package was unsuccessful, and my customer opened them both, as they were both addressed to her (so there was no chance to refuse the package). I never once heard an apology or even an indication that they realized they screwed up. The lady I spoke to did however point out how much this was going to cost her to rectify, even though it was her mistake in the first place. I am leaving Las Vegas today with no solution, even though I was told I would have a call by the end of the day yesterday (Friday). I am not easily pissed off, but I am furious. A simple apology for the mix up would have gone SO far to making me feel better about this experience. If this wasn't my business I might be less angry as well, but I work hard to make and ship my items in a timely manner, and having someone else screw up my timeline, and not even acknowledge or apologize for it, is pretty ridiculous.
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