I went to get my new glasses this past weekend and was just as thrilled with this weekend's visit. Sue at the front desk greeted me right away and pleasantly. Both Daniel and Mat were very helpful. You can tell that they really want you to be happy with your contacts and eyeglasses. Sadly, I ended up bringing back a pair of glasses I ordered, they weren't entirely comfortable and I felt they looked a bit clunky on me. I brought them back, no questions asked, and ordered another pair. I am very pleased with the new glasses and I couldn't be happier. My experience with everyone at this location has been stellar.