I was here a couple of fridays ago. Placed a phone order at 5 pm for a large deep dish. Lady on the phone said they were busy and that it would be a 45-60 minute pick up time. I figured no problem, it's a Friday night. I headed over to pick up my $30 Pizza at 6:00. Pizza still wasn't ready. Place was very unorganized with at least 10 other people waiting in the lobby for pizza. The phone kept ringing and the lady kept taking orders even though they clearly were lost and way behind. Owners just sat around the back of the restaurant watching. They did not want to help their employees at all. Finally at 6:45 I left with no pizza. Waste of a Friday night. Thanks Rosati's!