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  • Like many Yelpers I use to come here when I was younger. I remember the food being a lot better and the attitude of the employees to be much more pleasant. I thought I would go back and give it a try since it had changed hands again (Movenpick to Richtree to Movenpick) and wanted my daughter and husband to experience this unique dining experience. When we first arrived it was the typical 'here's your card & even the baby needs one too' greeting. No 'Welcome to Marche' or anything like that. Not even a smile from the hostess. After finding our seat, I noticed that some parents had kiddie bowls and toys which I was told was supplied by the hostess. So I went to the hostess and asked about getting a bowl for my daughter and in a rude tone she said ' did you read the menu/combo for the kids menu?' In fact I did since it was posted right by the pasta lane. She didn't seem to like my answers and didn't even react. I stood there and looked at her waiting for a response and finally asked if there was a problem with me getting the kids combo. RELUCTANTLY, she gave me the bowl, toy and swapped the regular meal card for the kiddie one. Wow, talk about loving your job. She had a bad attitude. All the other servers and employees that we came across just did not seem happy and you could feel it through the whole place. No smiles, no happy thank yous....just robotic, repetitious movement from behind the lines. Rosti - (used to be my fave there) was oily. Literally dripping with oil when I picked some up with my fork. And beware, you will be charged $1.50 for sour cream. It gets even better! Upon check out, the kid's meal rings up incorrectly for a full price adult's meal. The cashier calls over the Manager and let's him know that this has been happening all day and asks why it hasn't been fixed.....he shrugs and says something along the lines of 'there are 3 cards and only 1 adult ate????' WOW......I can't believe he said that......if he had looked all the 'adult' food was on one card! So here's what I've noticed: 1. NO ONE offered to help us find a booster chair. 2. Hostess hates her job and hates being helpful. 3. Manager doesn't give a darn as to how he manages the restaurant and enjoys being condescending to his customers. 4. Employees there hate their job and hate people. 5. Need I say more? Marche, if you're reading this....so many of us used to love your restaurant! I hope you fix things so that people like us will feel like coming back again.
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