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  • i telephoned Mr. Hess after 5PM, and he is going to get me squared away with complicated insurance coverage because my Assurant individual PPO (which contracts with Mayo clinic), is dropping all their health clients for 2016. Mr. Hess discussed all options and has already helped beyond normal health insurance answers and solutions. he saved me hours of additional phone calls, and i'm glad to know that he is completely knowledgeable about the new policies available, and what the different insurance companies' plans offer (and specifically who they do or do not contract with). I previously called a few health insurance providers directly, and THEY had to transfer me a few times to finally help me (with the same answers Mr. Hess already knows). Mayo patients with individual PPO's now must decide whether to leave Mayo (and all our doctors), or only continue under Mayo's care by enrolling in hugely financially risky out-of-network plans. Mr. Hess will explain options clearly, along with offering good solid advice around this awful circumstance. so i highly recommend anyone needing new or continued health insurance coverage, to contact Mr. Hess for your best solutions. He understands the scope of clients who now must find all new doctors, due to the newly limited Arizona medical insurance environment. helping a nervous client navigate through this, with the professionalism and kindness Mr. Hess has shown, is very much appreciated.
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