For being a downtown location - this Starbucks is really a solid across the board. Friendly staff, line moves efficiently, and for being so busy, I can usually find a chair to sit at when needed.
I was in last week to get my free birthday drink. Of course, my phone battery died right when I got to the front of the line. The barista at the register didn't even think twice and said of course they would comp it for me. That's what I'm talking about!