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  • My experience at this Apple Store was extremely poor. I have been to all of the Apple Stores in Las Vegas and have had wonderful experiences. However, this store failed to deliver the things that I love about Apple. I made an appointment with the genius bar online and was excited to have someone look at my phone. When I first walked in, I had to walk around and try to hunt down someone that I could check in with for my appointment. This was annoying since the store wasn't busy. When I finally found someone, the person checking me in wasn't friendly. I arrived about 5 minutes early for my appointment and ended up waiting 25 minutes until someone from the genius bar came to talk to me. This was shocking to me, since the store was not busy at all. I can't imagine how the store would be on a busy day. Lastly, the genius bar employee was closed minded about the issue I was dealing with about my phone. After talking with him a while, I became frustrated and thought it would be best for me to leave. Overall, my advice is to steer clear of this Apple Store. It's a shame since this store is convenient and close to my house.
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