Always a hit or miss experience. First few times it was great, but it just gets worse everytime. There's something about the staff that makes you want to hurry up and get out. The burgers are a little pricy for what they actually are, but still usually good. Be sure to request your fries on the side if you're sharing, otherwise they're on one person's tray and all up in the way of the sandwich. Cool thing is if you get a soda, you get to keep your cup.