My son got my car impounded 2 weeks ago by Highway patrol - When I found out I was very angry!! Highway Patrol gave me the number to the towing yard that has the car; I called right at 8:00 Monday 3/21/2016 and demanded I get information!! As upset as I acted - I was actually treated very nicly, tow yards do not have a really great reputation. Lauren was patient and nice and helped locate my file she patched me through to Kellie in "impounds" who also was nice & helpful. She let me know the car is on a hold for a month and explained how to get it out early, told me how much it would cost. The next day I had my papers and Kellie got my car released with in that hour of calling. It was a bad experience, but All Over Towing really helped me!