The food here has declined severely! I've only ever had one issue with a salad here back last August and the manager was kind and sent me a coupon/flyer for a replacement next time. I have ordered pizzas since then several times and on all occasions the pizza was great. Tonight I ordered a personal pepperoni pizza and a small greek salad. Upon ordering Brody seemed to struggle over the phone putting the order in the computer. When I arrived to pick up my order the "manager" was amongst a group of servers standing in a circle at the other end of the counter just visiting. One female server in the group yelled across the dining room to another server trying to greet a table that they had already been taken care of. Tone was demeaning and clearly not nice. Manager does nothing and carries on leaning against the counter. The girl helping me now has to ask someone to make the salad I ordered 25 minutes prior. It was clear she was new so I simply thanked her for getting me a fresh salad. She then needed help on the register with the salad coupon and called over to the manager. No response, calls her again and she comes over. She doesn't even acknowledge I'm standing there and has zero smile. She seemed truly not happy! Almost pissed off was the impression I got. With what seemed like several green employees on the floor you'd think she'd be more friendly and present on the floor as to set an example.
Back to the food, pizza looked good when presented and the salad was all bagged up so I headed home. Pizza sauce tasted off, kind of bland and not as usual. The small greek salad was exceptionally small. Only filled about 1/2 the small container but that's not the only issue. I'll have to assume the salad was small because they were running out of quality lettuce. " see picture" This was all throughout my salad and not very appetizing. Not a good recovery on a prior bad salad I'd say. Also they were out of lids so my salad was wrapped in plastic wrap. Not a big deal but when customer service is lacking, food quality and quantity standards aren't being upheld and supplies aren't being properly ordered I'd say there's a problem.