Dr. Gilchrist and Alex are AMAZING healthcare professionals. They treated my 15 year old cat (who is unable to leave the house) for a wound. Never before has my cat (who was feral and afraid of his own shadow) been so tranquil in the presence of strangers. He always flees or fusses and fights. Not so with Dr. Gilchrist and Alex. They handled him better than I can!!! They treated the wound quickly and proficiently and with absolutely NO trauma to my cat (or me!). Both of these gentlemen are experts and are patient and caring; they clearly have a gift, and I am grateful I found them for my geriatric fur baby. I wish I could give more than 5 stars-they deserve at least 10 stars!