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  • I went to this store bc over the phone I ALWAYS get the worse service ever. Well, the service face-to-face is just as bad too. For the last six months they keep increasing my price-lock guarantee for 36 months every month and consistently make excuses but they never show what they did nor put it in writing. They send you an email that they changed it but it never explains what they have done until you receive the bill and it isn't what they said. They changed my contract from 36 months to 1 year and remove my previous options that I never asked to remove but they never tell you what they did, they just "okay" and treat you like you're an idiot. At least Cox Communications gives you everything that you agree to what they explained and show you in writing before submitting the paperwork, but you never get shite from CenturyLink. They just screw you over and tell you you have to pay the bill first before making any changes and still screw you over the next month and never give nor show you the paperwork they submitted. This is the major issue I have with them and I am sick and tired of getting screwed every month for the past six months.
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