Being new to the Vegas area I followed the reviews and glad I did. I needed watch repair. One he did right when I walked in. The other just took a couple of days as they needed to order a part. There was a bit of confusion on the Yelp voucher, but we cleared that up and they honored it. Great communication, friendly and superb customer service. Be aware- they owners wife indicated the voucher only is good for gold or silver purchases.