It was our first time using Nanette to pay daily visits to feed our Siamese cat, Tybs. After reading the gleaming reviews on this forum we interviewed her and found her to be a spot on choice for the 12 days we were to be out of town. She left notes of Tybs' activities and behavior as well as sent e-mail updates. Additionally, she picked up our mail for us and was as professional and kind as could be. I would certainly use her again and highly recommend her to anyone in the Loop in need of a cat-sitter.