I've stayed here a few times on business trips, and most of the time this Hilton Garden Inn is pretty unremarkable - decent chain place, nothing too nice or too dingy.
This last time I had an above-average experience - after coming back from dinner the hotel's Wifi network was down, which is a giant problem for Internet addicts like - well, any of us nowadays. I went down to the front desk expecting a dismissive response from them, but was surprised that the front desk woman seemed genuinely concerned and get tech support on the line right away and even played harball with them on the phone. (Tip if you're staying here and the internet is down - the Ajax convention center across the street has an open network you can easily get on from the bar area.)
So I sit downstairs at the bar for a while and get my drink for free on account of the Internet outage! Brilliant! Cool to see friendly service and people that actually seem to care at a chain hotel.
Another pro tip: if you get the $12.95 breakfast, skip the buffet and order eggs made fresh or the beef brisket + poached egg breakfast. No reason to eat egg beaters if you can have the real thing.