Elliot really has done a great job fixing up my old piano. He brought his own tools and dismantled the piano to fix all the problems. No other piano tuner worked so diligently as Elliot. He is a perfectionist in the realm of tuning. My piano has never sounded better. Elliot is polite and honest. He told me exactly what it would take to resurrect my old friend, my piano. Thanks, Elliot. See you for next tuning time! Ann L.