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  • Service was good, but this is all about the pricing... After carefully reading the pricing details online, I decided to book with Fox because it said $250 for 5 days PLUS the additional coverage on the car that I chose. I knew that after taxes, airport fees and whatever the F fees get tacked on, it would be about $350, maybe $375, pushing it $425. Check in was easy...until they said that there is a deposit required because I was using my checking account. Ok, not an issue. I whipped out my Amex. Still a $150 deposit. Hm. They needed my flight information for when I was leaving PHX or else they'd run a 'credit check' on me. "Everyone does this now!" claimed the worker. Yea, right. Didn't happen last week, or the month before at Hertz and Enterprise when I was in other cities and states. I think it's theirs. If they had been up front with me on it, ie "We have cheap thugs who are late in returning." I'd have been a lot less irritated. I wouldn't have been irritated at all. Car was a POS whose TMPS kept going off, despite me dropping a metric poop ton of quarters to keep that MFer at the recommended 40psi. Dropping off wasn't so bad - it was easy breezy. Overall I was charged $509 for a CHEVY SPARK whose tank of gas I didn't even use up and $8 in quarters keeping their TPMS in check...so $509 for 5 days + a 'security deposit' of $150. The original thought of $425 is what it would have cost me anywhere with all their various added taxes, but there is no documenting where the $509 came from and I am loathing the call I am about to make to get them to break this down for me. I'll be reporting back.
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