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| - Dr. Quaranta and his staff do an outstanding job of making sure you feel like an important individual, unlike larger practices and chains.
I've been a patient of Dr. Quaranta's for about two and a half years now. During my first exam with him, I purchased a great pair of plastic frames. Fast forward to 2014, and my beloved glasses broke in half (literally, right in the middle of the nose piece) when I was cleaning the lenses. I realize my glasses are a couple years old, so the fact that time caught up with them did not surprise me, but I was definitely bummed that I could no longer wear my favorite frames with out some type of major repair.
I decided to stop by office to see if my frames could be saved. I was immediately greeted by a friendly receptionist who asked how she would help me and I told her I wanted to see if my frames could be repaired. Before I could even give my name, optician Christy greeted me by name. She pulled up my file, let me know that the warranty on the glasses has expired but said she would see what she could do for me. I expected her to give me a quote on repairing the frames, but instead, she gave me a great price on replacement frames. When I came back in a week later to pick up the new pair of frames, Dr. Quaranta was at the desk, also immediately greeted me by name and even asked about things I told him almost a year ago during my last exam with him.
I am very impressed with the care and service the Sonoran Desert Eye Center team provides and I will be a patient for life.
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