I'm compelled to write a review because their customer service is terrible, this is my first visit here and the first impression was horrible.
I was looking for about 7 bottles of good wine for a party. There were multiple associates chatting and standing around and when I asked for some assistance they all scattered away!!! I walked over to the customer service desk where a blonde lady appeared to be annoyed that I needed her assistance looking for a specific brand of wine.
A helpful young man came over to assist me after a while and I decided to grab a few based on his recommendations.
At the cashiers, rude again! No salutation, asks for a number and I have no idea what she's talking about because it's my first time here and she continues to check me out. I take it upon my self to inquire about the number she was asking for and it appears that it's a rewards program. She tells me I can only sign up for it next time or online? Why can't I sign up for it now while I'm here?!
They have a better selection of certain types of wines than the competitor, but the service and attitude of the employees will keep me from spending my money here. Too bad.