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  • So I just moved into the area and was looking for my new coffee spot. I will never return to this Starbucks. I came in here twice and had an awful experience twice. I drink a very simple drink, Grande Black Cold Brew and I usually get a sandwich or pastry. The first time, I'm assuming, a barista was training the new barista. She basically did nothing and let the poor kid sink and look confused. She offered no guidance or help. Maybe he'd been training for awhile but when there's a long, step up and help him out. After that, they basically forget to give me my sandwich. I have to go back to the register and another girl days "oh yeah, I almost forgot" No you forgot bc I came and go it. The cheese is melted but the sandwich is not hot. The second time, I am the first of probably 7-9 ppl to order, again a very simple drink. This time I get a warmed up croissant. 7 ppl behind me get their drink before me, so I ask the barista at the bar if they have a cup for my drink. The barista is a total jerk, he looks up at me like what cup. I repeat my order. And he tells me well there that cup but it doesn't have a name. He was very rude with how he said it. Then he slid my croissant at me. Not put the croissant simple at the handout, slid it to me... Then my drink was slammed down. Don't come to this location. Absolutely awful.
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