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  • We brought in a party of 22, having arranged the gathering about a week out. We asked for a private room and we were ready to spend money. I love Morton's Steakhouse. I have been to several around the country. Their molton lava cake is my favorite dessert stateside. We were really looking forward to the meal. They dropped the ball big-time. We had only 2 servers in a private room with over 20 people. Things fell apart rather quickly. We were seated at 2 tables, and each table had its own problems. It is pretty simple. We have these dinners all over the country. The servers were inattentive. While there were plates of butter on the table when we arrived, we were never given bread until we finally asked when we realized how slow the service was becoming. Other places we have gone, there are people watching and making sure your glass is never empty. We had to keep asking for refills and other attentions we are used to being automatic when we have such gatherings. They served different things to the two tables at different times, to where we would have to check and see what the other table had that we did not. The food was delayed because they would burn the order and have to start over again, and some of the steaks I saw come out were not to the desired temperature, and a few were burnt. A disappointing experience overall. We won't be back.
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