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  • NEGATIVE STARS! In fact, they owe me stars... Without a doubt the worst thing to happen to Real Estate since Bravo TV and the Shahs of Sunset. Unethical business practices. Mishandling of funds, unprofessional staff and property repairs paid with owner funds are being administered by unqualified contractors. Had the AC worked on last year and when it took a crap again this year, I called my own guy. When he opened the unit, he found high voltage wires left un-capped and ready to shock the living $hit right out of someone. Come to find out, DWP approved the work and continued to call use this same company - AIR NOW (more like Air Sometimes) to fix other units on their books, not to mention multiple times for my unit. The end result was the unit still didn't function properly, DWP was actually going to CALL THEM AGAIN FOR THE REPAIRS!! That's when I stepped in and took care of it. The trained professional that I know, is who uncovered the hazardous aftermath from AIR NOW. Again, fully approved by DWP. They can't even return a clients phone call without creating a mess. Good luck getting through to your acct manager, and even better luck getting them to give you any useful information or being worth a fraction of what they charge. I currently have a tenant living in my house that won't even speak to anyone at DWP. Branch manager is less than helpful and will decide if your issue warrants a return call or not. She may just decide it's not worth her time to call you back and send an email instead...even when you specifically ask for a phone call. Account managers habitually claim to not receive emails or phone calls....after how many times does one look into the issue and take action against it? Phones don't work..find out why? Emails aren't coming through...FIND OUT WHY! I swear the level of interest to do one's job properly is so far from focus in this country. I cant even wrap my mind around being able to actually compliment a service provider anymore. If you care about your money and real estate portfolio, STAY AWAY FROM DESERT WIDE PROPERTIES - IF YOU ALREADY USE THEM..CONTACT THE REAL ESTATE COMMISSIONER AND THE STATE. THIS COMPANY WILL INEVITABLY STRIKE THE DARKEST SIDE OF YOUR PSYCHE AND PROVOKE RAGE YOU DIDN'T EVEN KNOW YOU HAD. BE WARNED...TELL YOUR FRIENDS. THIS PLACE IS FOR SLUM LORDS.
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