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  • Europe Bound has terrible customer service. I only subject myself to going here if I am leaving for a trip the next day and the product I need at MEC is sold out. Sleeping bags are usually better priced here and they do carry more brand names (I purchased my sleeping bag there). I needed a passport photo and work in the area, so stopped in on my lunch. The store has a big sign out front claiming "Passport Photos 7.99". I walked in. Me: Hi, I'd like to get my passport photo. Europe Bound: (barely looking at me) "Sorry. The photo machine is not on. Why don't you come back tomorrow? We should have it on then." Me: I really need my passport photo today. Can you turn on the machine? I can wait. Europe Bound: Yeahhhno. It'd be better if you came back tomorrow. So I walked out. Really? Why keep the sign outside promoting that you can do Passport Photos? But I must stress that if you need any help or advice you will rarely get it here. You will feel leaving dissed by the staff.
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