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http://www.openvoc.eu/poi#funnyReviews
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http://www.openvoc.eu/poi#usefulReviews
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  • THE WORST!!! 1.) Waited over an hour in line with only 2 tellers at the counter available. 2.) The type of car I reserved was not available. 3.) I received a dirty car. Foot prints in trunk and hand prints in back seat. 4.) I was charged an additional $15 in taxes and fees for the fuel option. The customer service from the gentleman that checked me in was great considering the circumstance. There were a couple of unruly customers in line and not once did a manager step in to help check in customers or control the situation. My teller told me they have had a large influx of customers with limited tellers for months. The wait was a result of not having enough vehicles washed and ready to go. They were there, they just weren't clean. That's a result of poor management. I guess they just decided to just just get cars to customers no matter what their condition they were in. I will never again rent a vehicle from Advantage. The daily rate might be great but the taxes and fees PLUS any additional ones they want to throw on top of those is just not worth it. Advantage's treatment of their employees left a bad impression on me. It bothered me more than the issues I had with my vehicle. The worst company I have felt with!
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