60 minute facial, more like 40 minutes. The esthetician would talk about each product she was using. Kept turning on the faucet to rinse her hands, heard all the pumps and clicks of the bottles. I barely even felt her touching my face, I get it's a facial, yet there should still be pressure applied. During the mask portion, about 10 min, she told me she was filling out my paperwork. Shouldn't you be massaging the arms and hands, 5 min each side. I mean beauty school students do a better job from the one I just had. Very disappointing. Instead of leaving calm and relaxed, I left with a bigger headache and irritation. The only reason I went in was because of a GC I got. Not even worth it to use the rest of it. Money wasted.