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| - First and foremost, I'm not wring this review due to Ernie's workmanship, shop or product. I give Ernie an (A) on that level. Based on what I saw. This has to do with lack of communication with customers in regards to work being done on your Concession trailer. Ernie and I spent 45mins on phone going over every appliance, equipment and materials that was going to be installed in my trailer. Ernie quoted me a price and I continued shopping around because I FELT it was a little HIGH. A couple of days later I got a call from a co-worker asking me what happen because I never called back and I explain to co-worker how I felt about price,that it was high. I explained to co-worker I had a complete layout of trailer with everything I wanted installed on my trailer and for Ernie to look over it to see if he could give me a better price. Few hours passed, I got a call back, we agreed on a lower price of about 6000.00 dollars. I agreed to take my trailer to his shop on his new estimate. Ernie claimed my trailer would be worth 60k when he's done for a 40k job. I said Thank You! I live in California which is 377 miles away one way. I ask about a contract, Ernie claims he would have contract ready for me when I dropped trailer off. I agreed. Big MISTAKE. Next day I left for Arizona around 1:00pm, I explained to Ernie I wouldn't arrive until around 8:00pm, Ernie said no problem, he only lives 2 miles from shop and he would meet me there. I said cool, that's nice of him. On my way up I called Ernie when I was 30mins away, that I will be arriving soon, he explained to me he was still at shop, that he was leaving and to just drop trailer off in front of roll up door by his office. I felt very uncomfortable doing that and I ask Ernie if he would just wait at shop until I got there so I could meet him and pick up contract. I ask Ernie about contract, if it was ready, Ernie said no, Ernie ask me if tomorrow was ok, that he would send it to me via email, I said I will talk to you when I get there. I arrived about 8:15pm, we talked and he showed me around shop. Ernie showed me a trailer in which he posted on Facebook and sent to me via text showing me his workmanship and what I was getting in my trailer. While there looking at trailer he was completing, I ask about generator location on trailer, I ask if that's were he was putting my generator, Ernie's response was, you don't have a generator for your trailer, I said what, I sent you a complete layout with a generator in wish Ernie claims was (optional), I explained to Ernie optional met brand of generator, not with or without one like Ernie's theory, I mention to Ernie I couldn't operate a trailer without a generator, plus we talked about it on the phone in our first conversation, before I sent layout that I emailed to you. Plus if it was a concern, why didn't Ernie ask me about it before giving me a price, I know why, he knew we talked about it already over phone. That's when the fun begins and price skyrockets like the shuttle going to mars. That would be an additional 5-7k on price quote. I was like wtf happening here, I started asking Ernie questions about trailer he sent me via text, about the inside of trailer because I was very concern by now where this was heading, I ask Ernie if my trailer was going to looked like the inside of this trailer, he said no way, I said what, Ernie claims this is a 63-65k job, your only paying 40k, so I ask, what I'm I getting? He showed me a food truck with a 3 bay sink just standing, with plumbing and pipes showing, I said to myself, hell no, I'm not paying 40k for that shit.Ernie stated my trailer will not come with cabinets nowhere in my trailer, I'm thinking in my head, why would he send me a video with cabinets and all this fancy appliances in it and then claim he was installing equipment like the food truck he just showed me. If Ernie would of showed me that food truck from the beginning and appliances, I would of never ever driven to his place for that price. I ask how much to have cabinets installed in my trailer,10k more. I was like f that, now I'm looking at 55-57k, in which my very first estimate was 46k before dropping it down to 40k. I mentioned to Ernie I needed to talk to my wife about new price, we both decided not do the job with Ernie, so I hooked my trailer back up and drove back to California that night. What a lonely drive back with a very pissed off wife because I didn't get a contract before I went to Arizona. There's NO such thing about Meaning of the Minds anymore. What a waste of time, money and mileage on my new truck. So the THEORY of my review is, GET EVERYTHING IN WRITING & ON CONTRACT, COMPLETE DETAIL OF JOB and A COMPLETE ITEMIZED LIST of Parts and Appliances. Good Luck! BTW ERNIE....SHAME ON YOU!!!!! REMEMBER KARMA!
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