*Updated*
My boyfriend and I had recently had some consistent lower quality service at NYPD. We have since then been contacted by management who has taken the time to address our concerns and earn back our business. I will say, that NYPD probably has one of the best management teams that I have ever been contacted by. It shows how much they care about their business when they are willing to take the time out to make things right with their usual customers. I haven't found a place quite like NYPD with such a great taste and NY feel, from my past experiences, and I certainly hope that the past few will not define their normal quality of service.