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  • If you're a woman alone in the house or a property owner who takes care of your home responsibly-- and you expect the plumber to behave professionally and have knowledge of his profession -- DO NOT use this company. We had repeated leakage under and around the kitchen sink. Our property management company sent these guys over each time -- each time giving me a different explanation. I missed alot of work. Around the 5th time, l tracked down the owner of Atlas. He admitted to me that it wasn't being fixed because the property management company put a limit on cost of repair. I could almost feel sorry for him. Heck, why not let the situation develop into mold and make the homeowner pay for a far more expensive repair? But this story gets even better. They sent over "Steve," who seemed more interested in asking questions about the men's boots parked in front of the door and who they belonged to than doing his job. When he finished, l opened the area under the kitchen sink to inspect. It was a filthy flooded mess. It was dry and cleaned up, due to my efforts, before he'd started. I guess he thought l wouldn't bother to look -- and closed up the area to let it get nice and moldy. I called and complained. They sent over the owner's son, Rob, who believed that l was alone in the house. He stepped in very close to my face and began yelling about how "Steve" was a great plumber and how dare l? He accused me of "breaking" the sink myself -- apparently because staring at plumber crack is the most scintillating thing on my menu. However, his tone changed quickly when l got my husband on the phone at work. I had to pull my husband out of a meeting with a client because of these clowns. I kept him on the phone and informed "Rob" that he was to do his job and the disrespectful language and threatening tone were going to stop -- with my husband monitoring him. I literally stood over "Rob", babysitting him like a three year old as he pretended to do his job. Being forced yet again to stare at plumber crack is a little like waterboarding. It leaves an impression that may never go away.
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