I gave a neutral rating because I went to purchase a washer and dryer front load.
They showed me 3 sets from minor to extensive dent. Yes it is what they advertise and I don't have any problem but be a smart shopper and if you take the time, in my case one phone call at Spencer appliances and I found out that the model they were promising with a supposed discount was more than a brand new one.
I was flabbergasted to find out that the discount they advertise is from RETAIL, so any minor shopping and you have the chance to find a brand new one for less.
In my exact case, they were asking $1200 for the pair, remember they are not brand new and have no manufacture warranty. One call at Spencer and they were asking $520 per unitt so $1040.
Yes you saw correctly, brand new out of the box, good service, free installation for $160 less.
So I just thought you should know that what seems a good deal is not always the best deal.
Good luck but I suggest you do your home work and just don't take their words for the discount your are getting.
Conclusion, I ask the men if he was correct with his price and he told me frankly if I had a better deal some where else to go and get it, so I left and went directly to Spencer Appliances.