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| - I came here for my friend's birthday party with low expectations after reading countless bad reviews.. and it pretty much lived up (or down?) to those expectations!
My experience started off fine, the server seemed quite helpful (contrary to my what I'd read, which was a surprise) and explained to me what many of the pasta dishes were (because I'm uncultured and the menu is in Italian). Anyway, while this was great, the service progressively worsened throughout the night. The service was slow, the waiters never came by to check on us (so our water was never refilled), and we had to finally get up and hunt them down when we wanted our bill. When we asked for separate bills, our waiter made it seem as if we had asked him to do the unthinkable.. and then told us that it would be about a 15 minute wait for our bills. I found this to be very unreasonable considering that there were maybe 5 other tables filled in the entire restaurant and that most of the staff seemed to be standing around doing nothing.. splitting a bill should NOT take so long. After we finally received and paid for our bills, I luckily (for my friend) noticed that they had accidentally charged my meal to my friend's credit card, and so fixing that took at least another 10 minutes.
In terms of the food I didn't find it horrible but it also wasn't too great. What I ordered was very good (I don't even remember what it was called, it was a long, wide, flat pasta with mushrooms and some other things.. really tasty). My friends who ordered the ravioli weren't so lucky unfortunately, as there were (and we counted) 9 pieces of ravioli given to them for $30. Compared to everyone else's pasta dishes, theirs looked like maybe 1/4 of a meal. My friend who ordered the steak wasn't happy with the way they cooked it either, and had to send it back to be cooked more (which also took forever). Overall, I think that the food is very hit-and-miss here.. but I would definitely recommend the weird pasta that I got (even though I can't remember what it was called!) if you decide to go.
The view is great, the food is alright (depending on what you order), and the service is generally crappy. I would recommend considering other options before resorting to this place, but it wasn't a HORRIBLE experience. If the service wasn't so below-average, I think that this place could really have a chance.
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