A large group of friends went there on Tuesday (1/2 $ off rolls). This place offers a Hawaiian take on Sushi.
The wait staff seemed to be preoccupied.
The place was not packed but they had a a good amount of people. However, the orders came out slow. One person received their food and 10 minutes later another person received theirs.
Does the staff not know that we need small dishes for soy sauce? Do they need to be asked to bring some ginger and wasabi? Hello, it is a sushi place and we are all ordering sushi.
So, the sushi was ok. Its not great and not bad.
Because we had a large group, we were charged 18% gratuity. The charge was on the pre-discounted amount plus tax. So, we really paid 29%. This might be the new norm but I think it is wrong.
The service was sub-par at best. It was hard to get the wait persons attention.
I know they have a hard job and I am sure they are nice people.