The owner was so nice and honest, we had a leaky window in a new home we were moving into and he came out and found it was simply some dirt stuck in the drain area of the window. A simple cleaning of dirt was all that was needed. He also gave me some advice on how to make my heavy sliding glass door slide easier. There was no charge to inspect the window/door and no pushy up-sell or anything, just friendly and professional advice which was very appreciated as the costs of fixing up a used home can add up very quickly. We will definitely be calling GC Glass again in the future should any other problems arise with the glass needs in our home! :)