I recently purchased 2 Ecobee3 thermostats and followed the instructions to install them but after looking at my current thermostat configuration I was missing a wire. Messaged Cool Guys and they helped me identify the issue and after installing the thermostats I found that a wire needed to be connected on the furnaces in my attic. Messaged Cool Guys and asked if there was a way to have them come out to connect the wires to the furnace in my attic. Dan came out tonight and had me up and running within 20 minutes. I will definitely be calling Cool Guys back to do a tune up service on my HVAC units. Thank you Dan and Yesenia for helping us out!