As a caribou coffee lover, I started it bitter with peets for taking over. Eventually, I decided to try it. Very depressing atmosphere, especially compared to the coziness of caribou. Upon trying my coffee, I noticed there was quite a bit of grounds in not just mine, but my friend's coffees too. I was not upset but I notified the barista so the next person wasn't disappointed. She told me that all their coffee had grounds and you had to ask to have your coffee groundless.... weird. She didn't offer to fix our coffee but then again, I didn't ask. I don't know if this is standard or just a one time deal. I've had peets one last time (gingerbread latte) and it was the worst coffee concoction I've ever had. I wasn't able to drink it.