I'm giving a 5 star ONLY for the arcade part of this place. I don't come here for anything else. I'm strictly all about the old school arcade games upstairs. Mortal Kombat, Galaga, pin ball, Pac Man, Tetris, Donkey Kong, etc.....they have them and they're cheap to play. Way cheaper than Dave & Buster's that's for sure. The only game that wasn't in working order was Tron. Definitely a fun arcade; I can't speak for the rest of the place. I never deal with staff because I go straight to the kiosk for my player's card. $20 lasts me about 45mins or so.